Refunds & Returns

To be eligible for a return, the garment must be returned to us within 14 days of receiving your order, in the condition you received it in, with all the packaging. We reserve the right to refuse returns which have been shipped after the 14-day grace period.

 We currently do not offer free returns. We advise all our customers to use a tracked service upon returning. We are not able to accept returns that are lost, if customers use a tracked service they are insured with the specified courier.

Please click here for a Returns & Exchange form. Returns will not be accepted if the garment shows signs of wear, has been washed or altered and will be returned to you. All orders are intact with Tags and upon returning should remain intact or the return will be void.

In the event we do not receive your return, we will require proof of postage in a form of a receipt with a tracking number. We reserve the right to refuse a refund if you are unable to provide this.

Items bought on sale are not eligible for returns or exchanges, Items purchased using our gift cards can only be exchanged and not returned.

UK Returns

Depending on the service you’ve chosen to use to return your item(s), can usually take up to 21 working days (excluding weekends & public holidays) to be delivered and processed by us.

We’ll be in touch by email once the return has been processed to confirm your refund.

International Returns

Depending on the service & country you’re returning your item(s) with, it can take 21 working days (excluding weekends & public holidays) to be delivered and processed by our returns team, we will notify you by email once this has been processed.

Exchanges

If you’re looking to exchange a garment, exchanges are accepted up to 14 days of ordering, like returns they are not free. We do however pay for the cost of the postage back to you (This does not apply to international customers).

Should you need to exchange please contacts us before shipping.

We cannot guarantee your request will be seen ahead of shipping so please double-check online if the item is in stock.

Faulty items.

We can only apologise for the inconvenience this has caused. Processing a return may not be necessary as it may slow down the process. Please contact us and provide photo and video evidence of your concern and we work quickly to get this resolved for you. Please note, all claims must be made within 5 days of receiving the

Please click here to get in touch.